Privacy policy.

Effective Date: Feb 28, 2025

Last Updated: Feb 28, 2025

CHAMP, owned and operated by ZIAWE, is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our fintech and AI-assisted executive assistant services.

By accessing or using CHAMP’s services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collec

When you use CHAMP, we may collect various types of information, including:

1.1. Information You Provide

• Personal Information: Name, email address, phone number, mailing address, date of birth, and other contact details.

• Financial Information: Bank account details, credit or debit card information, transaction history, investment data, payment details, and financial goals.

• Business and Executive Data: Meeting schedules, task management details, notes, and documents uploaded for organization or automation purposes.

• Communication Data: Messages, voice inputs, emails, and chat history processed by CHAMP’s AI system.

1.2. Information We Collect Automatically

• Usage Data: Log files, browser type, operating system, device information, IP address, and access times.

• AI Interaction Data: Metadata from AI-powered responses, including natural language processing (NLP) logs, chatbot conversations, and interactions with virtual assistants.

• Cookies & Tracking Technologies: We use cookies, tracking pixels, and similar technologies to enhance user experience, analyze trends, and track user behavior.

1.3. Information From Third Parties

We may receive information from third-party sources, including:

• Financial Institutions & Payment Processors: To facilitate transactions and verify financial details.

• Identity Verification Services: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

• External APIs & Integrations: For AI processing, fraud detection, analytics, and improving our fintech services.

2. How We Use Your Information

We use the collected data for:

1. Providing Services: Enabling AI-powered executive assistance, managing transactions, scheduling tasks, and processing payments.

2. Personalization: Improving user experience, tailoring AI recommendations, and optimizing financial insights.

3. Security & Fraud Prevention: Detecting suspicious activities, ensuring account security, and complying with regulatory requirements.

4. Customer Support: Addressing inquiries, troubleshooting issues, and providing technical assistance.

5. Legal Compliance: Meeting obligations under financial laws, preventing fraud, and responding to law enforcement requests.

6. Marketing & Communication: Sending service updates, promotions, and relevant product information (with user consent).

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data. However, we may share it in the following scenarios:

3.1. With Third-Party Service Providers

We may engage third-party vendors for:

• Payment processing

• AI language model support (e.g., NLP, cloud-based AI)

• Identity verification and fraud prevention

• Data analytics and business intelligence

These third parties are contractually obligated to safeguard your information and use it solely for agreed-upon purposes.

3.2. With Financial Institutions & Partners

If you link your financial accounts or use CHAMP for transactions, we may share necessary details with banks, payment gateways, and credit bureaus to facilitate services.

3.3. For Legal Compliance

We may disclose information if required by law, legal processes, regulatory authorities, or to protect CHAMP, ZIAWE, our users, or others from fraudulent or unlawful activities.

3.4. Business Transfers

In the event of a merger, acquisition, sale of assets, or corporate restructuring, your data may be transferred to the new entity, subject to the same privacy protections.

4. Data Security & Protection

We implement industry-standard security measures to protect your data, including:

• Encryption: Secure encryption of financial transactions and sensitive data.

• Access Controls: Role-based access restrictions to prevent unauthorized data access.

• Secure Cloud Infrastructure: Hosting services with advanced security protocols.

• AI Privacy Safeguards: Ensuring AI-assisted interactions follow privacy best practices.

Despite our efforts, no system is completely secure. Users are responsible for safeguarding their account credentials and reporting any suspicious activities.

5. User Rights & Choices

You have the following rights regarding your data:

5.1. Access & Correction

You can request access to your personal data and correct inaccuracies via your CHAMP account settings.

5.2. Data Deletion

You can request account deletion, subject to retention requirements for regulatory or legal compliance.

5.3. Opt-Out of Marketing

You may opt-out of promotional emails and marketing communications by adjusting your settings or using the unsubscribe link.

5.4. AI Data Processing Preferences

You can request limitations on AI-assisted data processing and review AI-generated insights related to your account.

6. Third-Party Links & Services

CHAMP may integrate with third-party services (e.g., financial tools, AI chatbots, business applications). This Privacy Policy does not cover third-party privacy practices. Users should review the privacy policies of any linked services before use.

7. International Data Transfers

If you access CHAMP from outside the United States, your data may be transferred, stored, and processed in the U.S. or other jurisdictions with different data protection laws.

8. Compliance With Regulations

CHAMP complies with applicable privacy laws and financial regulations, including:

• General Data Protection Regulation (GDPR) (for European users)

• California Consumer Privacy Act (CCPA) (for California residents)

• Financial Services Modernization Act (Gramm-Leach-Bliley Act)

• Payment Card Industry Data Security Standard (PCI DSS)

9. Children’s Privacy

CHAMP is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us for immediate deletion.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of material changes via email or in-app notifications. The latest version will always be available on our website.

11. Contact Information

For privacy-related inquiries, data access requests, or concerns, contact us at:

📧 Email: hello@ziavision.com

📍 Address: 800 South Roselawn Avenue, APT 104, ARTESIA, NM 88210 USA

📞 Phone: 575-231-4271